Frequently Asked Questions

Confetti

Q: What is confetti?
A: Small bits of colorful, magical happiness. (or “small pieces or streamers made of paper, mylar, tissue, or metallic material which are usually thrown at parades and celebrations”)

Q: What do I do with it?
A: Anything you want! Decorate tables, put it in a piñata, try some craft projects, stick some in the envelope of a secret love note, have an impromptu party, or just throw it in the air! Tons of possibilities. Just don’t eat it.

Want some more specific info & inspiration for custom confetti? Check out our Custom Confetti ideas page.

Q: Doesn’t it make a mess?? How do I clean it all up?!
A: Not gonna lie, confetti can certainly make a mess. But it’s a beautiful one. Don’t be scared – cleanup is easy! Use a broom, small vacuum, and/or a lint roller to help pick up errant pieces. (And remember, you can use confetti for a variety of projects, so it doesn’t always have to be messy!)

Bonus: It’s kind of fun to find some stray bits of confetti here and there after the party’s over. It’s like a whole celebration all over again! (And hey, at least it’s better than finding dirt or bugs or something equally as gross, amirite?)

Q: How do you make your confetti?
A: All of our loose confetti is completely unique and handmixed. Making confetti usually involves lots of paper and an array of paper punches, rotary cutters, lasers, and/or die cutting machines in various shapes & sizes. While some of our metallic confetti is purchased in bulk, each type of confetti offered on our site is still carefully designed and hand-mixed.

Q: Can your confetti be used in confetti cannons?
A: Believe it or not, we’ve never tried! That being said, we don’t recommend it as most confetti cannons typically require a larger/lighter type of tissue/mylar confetti. Our confetti has smaller pieces that can be heavier so we don’t think it would have the same effect. It really all depends on the specifications and type of cannon, so use at your own risk.

Products

Q: Are your products safe for the environment?
A: While not all of our products are deemed eco-friendly or recommended for outdoor use, we do offer a line of biodegradable confetti that include a variety of natural & safe products for outside. Even so, we still ask that you respect the environment around you and use some common sense and courtesy.

Bonus: We also strive to recycle as much of our confetti as possible. We rarely have any waste!

Q: Are your products safe for children?
A: Kids & adults alike can both enjoy the magic of confetti, but small pieces can present a choking hazard, so please keep them away from small children. They might look like bits of candy, but we certainly don’t want anybody eating them!

Q: Are the colors in the product photos accurate?
A: While we do try our very best to include product photos that accurately depict a product, because of the variances in computer monitors (and the human eye) there may be slight color differences. If it is imperative that you match a certain color, let us know and we’ll try our very best to help!

Confetti Jars

Q: How much confetti comes in a jar?
A: Our standard size for confetti jars are 9 oz, which fits a little more than 1 cup of confetti. (We also offer smaller 4oz jars for volume orders that work great for favors and gifts!)

Custom Confetti

Q: Do you offer custom confetti?
A: Of course! Go to this page for more info.

How much is a cup of confetti?
A: Let us show you with a video and pictures!

Q: I ordered X number of custom cups in a bulk bag, yet it looks like such a small amount — are you sure you gave me enough?
A: We assure you we triple check how much confetti you order and measure out the appropriate amount! Since the confetti is mainly paper, it condenses down quite a bit in our gusseted bulk bags, especially when the air is squeezed out during shipping (think of it like a vacuum seal), making it seem like there is less than there actually is. When you take the confetti out and “fluff” it, it will yield just as much as promised  — it really goes a long way! (Here is a video that shows how much confetti is in a cup!)

Q: Can I order just custom confetti pieces?
A: Sure can — order here!

Q: What size are the custom confetti pieces?
A: Each design is different so we don’t like to guarantee a size for most custom confetti pieces — we make a judgement on how small to go based on the shape itself and what we think will work best for each project. That being said, our general rule of thumb is to try and keep the pieces somewhere around 1/4″-1″ tall and 1/2″-2 1/2″ long.

Q: When will my custom order ship?
A: All custom confetti could take up to two weeks to leave our studio. (That’s 10 business days, plus transit time which will be determined by the shipping method you choose at checkout.) If an order is expected to exceed this standard time-frame for any reason (mainly for larger orders), we will reach out asap to let you know. As always, we will ship orders as early as we possibly can.

Q: Will I get to see a proof of my order before it ships?
A: Due to the creative freedom you grant us (as confetti artists) when placing a custom order, we typically do not offer proofs before an order ships. If this is a concern for you, please contact us prior to ordering and we can discuss proof options and/or samples. (Sample custom orders can be purchased here.)

Q: What/how should I use my custom confetti? 
A: Need some specific info & inspiration? Check out the following pages for more:

Wholesale / Volume / Bulk

Q: Do you offer wholesale pricing?
A: Yes! We currently offer discounted wholesale/volume rates for our confetti jars — more info can be found here. Feel free to contact us if you have something else specific in mind.

Q: Can I order confetti in bulk?
A: Sure can — our bulk custom confetti (mixes and/or custom pieces) can be ordered here.

Licensing

Q: Do you license your art & products?
A: Yes! We are def up for chatting about opportunities for licensing our confetti art & products. Feel free to contact us if you have an idea to discuss!

Shipping

Q: If I prefer you charge shipping to my UPS or FedEx account, can you do that?
A: We sure can! Just enter the code “shipaccount” at checkout and put your account number / preferred shipping method in the order notes section.

Q: Do you ship internationally?
A: Yes! We are proud to say we can cover the whole world in confetti by offering international shipping! (Just keep in mind all pricing on the site is listed in USD.)

Special Note: The only item that may pose a problem to ship internationally is our biodegradable Sproutfetti – we can ship freely throughout North America, but other countries may have additional requirements or fees to import shipments containing wildflower seeds.

Q: How will my order ship & how long will it take to get to me?
A: The majority of US orders are shipped via USPS First Class (3-5 days) or Priority Mail (1-3 days, includes up to $50.00 insurance). Most orders will be shipped within 10 business days. If you need a rush shipment, please contact us prior to purchasing and we will do all we can to make it happen and charge accordingly. If you choose an express mail option, please note it still may take normal time to process the order before it ships — only the tranist time will be expedited.

Confetti Jars include free priority shipping for U.S. orders.

To keep shipping costs as low as possible, most international orders are shipped via USPS First-Class Package International or First-Class Mail International. **Please note that tracking is not available for lower priced shipping options and shipping times will vary depending upon location. Any extra customs fees, tariffs, or taxes will be the responsibility of the buyer.

We are not responsible for any items lost or damaged during transit, but if you want to purchase additional shipping insurance or use a faster method, please contact us prior to placing your order.

*Please note that if you combine items in the same cart, the entire order will ship when all items are ready.

Returns and Refunds

Q: Do you accept returns?
A: Typically all sales are final. (Unless of course we sent you the wrong item or something of that nature)

Payments

Q: How will my payment be processed?
A: All orders are processed with a credit card through a secure processor on our site.